Cancellations and Refund Policy for Cylik (cylik.com)
Last updated: February 12, 2023
At Cylik, we understand that sometimes things don't work out, and you may need to cancel or return your order. We are committed to providing you with a seamless and hassle-free experience and want to make sure that you are completely satisfied with your purchase. This Cancellations and Refund Policy outlines our policies and procedures for cancelling orders and obtaining refunds.
Cancelling an Order
If you wish to cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that we will be able to cancel your order if it has already been processed and shipped.
We offer refunds for eligible products that are returned to us in accordance with this Cancellations and Refund Policy. To be eligible for a refund, the product must be in its original packaging, unused, and in the same condition as when it was received.
If you receive a damaged or defective product, please contact us within 14 days of receipt to initiate a refund or replacement.
In the event that a refund is granted, the refund will be credited to the original payment method used for the purchase. The refund process may take up to 10 business days to complete, depending on your financial institution.
Shipping costs are non-refundable. If you received a damaged or defective product, we will cover the cost of return shipping.
If you have any questions or concerns about this Cancellations and Refund Policy, or if you need to initiate a cancellation or refund, please contact us by email at firstname.lastname@example.org.